Your Enquiry:

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1.

Contact our friendly sales team to discuss your geared motor requirements. We will provide the advice and support needed to find the right solution, whether it's a replacement for a worn out unit or a brand new application.

Support is available over the phone or we can visit you.

2.

With a combined stock holding of over £2m and thousands of geared motor selections available, we can provide a solution that meets your delivery requirements.

3.

Once the order is placed, it is handled by our dedicated customer support team. They monitor each stage of the order with care and keep customers up to date.

4.

The order is entered in to our bespoke build and dispatch management system. This provides direction to our MAC engineers and stores team, ensuring maximum efficiency and allowing us to dispatch as many customer orders each day as possible.

5.

The European manufactured quality components are picked by the stores team and inspected by the MAC engineer prior to assembly.

6.

We then follow the manufacturer assembly procedure, ensuring all units are built to the same high standards as the main factory in Italy. Each unit is pressure tested, motor run and lubricated.

7.

A final inspection by the warehouse manager takes place, before being packed with care. We regularly invest in the latest packing machines and materials, to ensure your order arrives in perfect condition.

8.

It is then dispatched to one of our logistics partners, for next working day delivery, or if it’s more urgent, a dedicated vehicle for same day delivery direct to site.

9.

Our customer support team track the shipment until delivery is confirmed. If there is a problem, they will be on the phone to resolve the matter and keep the customer up to date. Need support after delivery? Just get in touch with a member of our technical team, who are on hand to provide full support and advice getting you up and running.

10.

All Motovario geared motors are supplied with a two year warranty for piece of mind. If you ever need maintenance spares or support, just get in touch with our friendly team who will be delighted to assist.